Cookies Policy

Cookies are small text files that may be stored on your computer, tablet, mobile phone or another device when you visit a website. They allow a website to recognise a device or browser and remember certain information. Cookies can help a website operate correctly, improve security, remember preferences and provide information about how visitors use the website.

Some cookies are placed by Uptown Casino, while other cookies may be placed by service providers that support website operation, analytics, security, advertising or other functions. These third parties may process information collected through cookies in accordance with their own privacy notices and applicable requirements.

Cookies may be session cookies or persistent cookies. Session cookies are normally removed when you close your browser. Persistent cookies remain on your device for a set period or until you remove them. The length of time a cookie remains may vary depending on its purpose and configuration.

Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be combined with other information associated with your account, device or use of our services. Where required, we will handle personal information in accordance with applicable Australian privacy laws and our Privacy Policy.

Similar technologies

We may also use technologies that perform functions similar to cookies, such as pixels, tags, software development kits, local storage and device identifiers. For simplicity, this policy refers to these technologies collectively as cookies unless a different distinction is necessary.

The types of cookies used on a website can change as features, services and technical requirements develop. Cookies used by Uptown Casino may generally be grouped into the following categories:

• Strictly necessary cookies: These cookies support essential website functions, such as page navigation, account access, session management, security controls and the delivery of requested services. The website may not function properly without them.
• Preference cookies: These cookies remember choices you make, such as language, region, display settings or other preferences. They can make future visits more convenient by reducing the need to repeat the same selections.
• Performance and analytics cookies: These cookies help us understand how visitors use the website, including which pages are viewed, how users move through the website and whether pages or features work as intended. The information may be used to improve performance, content and usability.
• Security and fraud prevention cookies: These cookies may help identify unusual activity, protect accounts, support responsible access controls and reduce the risk of fraud, misuse or unauthorised activity.
• Marketing and advertising cookies: Where used and permitted, these cookies may help measure the effectiveness of campaigns, limit repetitive advertising or provide advertising that is more relevant to a visitor's interests. They may be set by Uptown Casino or by authorised third-party providers.
• Functional service cookies: These cookies may support embedded tools, customer support features, content delivery or other functions provided through the website.

Not every category will be used on every page or device. The cookies and similar technologies available at a particular time may depend on the features being used, your browser settings, your location and your consent choices.

Information that may be collected

Depending on the type of cookie, we may receive information such as your device type, browser type, operating system, approximate location, referring page, pages visited, links selected, session details, general usage patterns and technical identifiers. This information may be used in an aggregated or de-identified form where appropriate.

Cookies are not intended to replace account security, identity checks, age verification or responsible gambling controls. You may still be required to provide information directly when using account, payment, verification or support features.

Where required, a cookie notice or preference tool may allow you to accept or reject certain categories of non-essential cookies. You can change your choices by using the available cookie settings on the website or by following the instructions provided in the relevant cookie notice.

Strictly necessary cookies generally cannot be switched off through a consent tool because they are needed to provide requested website functions, maintain security or comply with operational requirements. If you block these cookies through your browser, parts of the website may not work correctly.

Browser controls

Most browsers allow you to view, delete, block or restrict cookies through their settings. You may be able to configure your browser to notify you before cookies are stored, reject cookies from particular websites or remove cookies when the browser is closed. The steps vary between browsers and devices, so you should refer to the relevant browser provider's instructions.

Disabling cookies may affect your experience. You may not be able to access some account functions, retain preferences, complete certain processes or use all website features. Removing cookies may also reset choices that were previously saved.

Mobile devices

Mobile operating systems may provide advertising, tracking or privacy controls that affect cookies and similar technologies. These controls may be available through your device settings. Their operation can differ between devices, operating systems and applications.

Choosing not to receive personalised advertising does not necessarily mean that you will see no advertising. You may still receive general advertising or service communications, and the website may continue to use strictly necessary technologies.

Information collected through cookies may be used for the purposes described in this policy, including operating the website, maintaining security, improving services, understanding website use, supporting customer assistance and meeting legal or regulatory obligations. We do not use cookies to bypass applicable age, identity, account or responsible gambling requirements.

Some cookies may be operated by third parties. These providers may process information on our behalf or provide independent services, such as analytics, security, content delivery or advertising measurement. Third-party cookies are subject to the relevant provider's terms and privacy information. Uptown Casino does not control the privacy practices of third parties that operate their own technologies.

We may use information from cookies together with information collected through other parts of the website. Our Privacy Policy explains how personal information may be collected, used, stored and disclosed, as well as how you may exercise applicable privacy rights. If there is an inconsistency between this policy and the Privacy Policy about personal information, the Privacy Policy will apply to the extent of that inconsistency.

Changes to this policy

We may update this Cookies Policy from time to time to reflect changes to website features, technologies, service providers, legal requirements or our information practices. The updated version will be made available on this page, and the date or other notice may be updated where appropriate. You should review this policy periodically so that you remain informed about how cookies are used.

Questions about cookies

If you have a question about this Cookies Policy, your cookie choices or the way information is handled, please use the current contact or support options made available through the Uptown Casino website. Do not include unnecessary sensitive information when making an enquiry.

By continuing to use the website after reviewing any applicable cookie notice, you acknowledge that cookies may be used in accordance with your selected preferences and this policy. Where consent is required, non-essential cookies will be used only in accordance with the choices and permissions applicable to you.