Welcome Package
+ 350 Free Spins
Across your first six deposits
- Wagering
- 30× - 50× bonus
- Max Bet
- $10
- Weekly Withdrawal
- $5,000
- Min Withdrawal
- $100
Contact Uptown Casino
Uptown Casino is licensed by the jurisdiction of Curaçao and employs encryption technologies, secure payment gateways and account monitoring to protect player information and transactions.
How to get in touch
For assistance, email support@uptowncasino.best. Please send your message from the email address linked to your account where possible. If you cannot do this, include your account username and explain the situation clearly. Our team usually replies within 24 hours, although response times can vary depending on the nature and number of enquiries received.
Include the following information in your message so support can help faster:
- Your account email or username
- A short description of the issue or question
- Relevant dates, transaction references or error messages, if available
- Screenshots if they are relevant to the problem, with passwords, payment details and other sensitive information removed
Common reasons to contact us include account and verification questions, deposits and withdrawals, bonus terms, technical problems and responsible gambling requests. Please do not send your password, full payment card details or security codes by email. If your message concerns responsible gambling, clearly describe the support you are seeking so it can be directed appropriately.